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Frequently Asked Questions

What is your Refund Policy?

Refunds will be reviewed on a case by case basis. In situations where the file does not perform as advertised or described, refunds will be granted.


Can a seller also make purchases?

Yes. Sellers can perform all of the functions of buyers plus more. However, a buyer will be asked for additional information before they can sell on the site or in the marketplace.


What happens to a seller who infringes on the copyrights of others?

Their accounts will be disabled and they will face any legal consequences as pursued by the offended party. 


How do I protect my original copyrightable design files?

Visit the Creative Commons web page and follow the instructions provided. Thier website is http://creativecommons.org/about/licenses/meet-the-licenses. Include the standard copyright message in the description field in the design file upload page.


What do I do if another seller infringes on my copyright?

Notify Draftermarket.com immediately using the Contact Us form. We will remove the work in questions and conduct an investigation to determine the rightful owner. More details are provided in our Copyright Policy.


How do sellers get paid for their sales?

Sellers will be paid via PayPal once per month.


What percentage of revenue do sellers earn on sales?

Sellers earn a significantly high 70% sales revenue per download.


What does it cost to sell on Draftermarket.com?

There is no cost for selling designs on the site. 

How do I become a seller?

Simply create an account, upload your designs, and start earning!


What type of files can I upload and how large can they be?

The site accepts many filetypes of all of the most popular design programs. Document programs like Microsoft Office Excel / Word / Powerpoint, etc to graphic design applications like Adobe Photoshop / Illustrator / fireworks, Coral Draw, to CAD programs, Fashion Design programs and more! View the Acceptable Filetypes page to get a detialed list of acceptable file extensions.


Does Draftermarket.com review submissions?

We do not review all submissions. We believe the customer is your ultimate judge and will determine how your designs / products feedback in the marketplace. We use a system of ratings and comments to help identify the quality of design products for anyone considering a purchase in the marketplace. However, if your design product is flagged by multiple users or cited for copyright infringement, we will review the submission and assess from there what the proper course of action would be.


Can I post multiple files on one listing?

Yes. On the file upload page, click the "add file" button to upload as my files as you would like.


Will PayPal or anybody else be taking a cut as well?

Paypal does get a cut but it comes out of the 30% that we collect per sale (you keep the entire 70% of the sales price)


What kind of PayPal account should I get and why?

All you'll need is a basic free paypal account to receive payments unless you plan to do other things with your account. For Draftermarket, you don't need anything fancy. Any Paypal account will work fine. Just enter your paypal information in your account payment settings and you're set.


Can my account with Draftermarket.com end up in the negative?

The site is set up so that its impossible for your account to go negative. The minimum spreadsheet price is set at $1.50 to avoid having you or the site go negative on sales.


Do I need a business license or name?

You don't need a license or business name. You can use your real name or an alias, whatever you prefer.


Do you or PayPal generate tax statements?

We don't generate tax statements and we're not completely sure if Paypal does or not. The site does keep track of your earnings for you and keeps them posted in your dashboard so you can claim your earnings as income when you file for your personal income taxes.

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